Terms and Conditions
All the content of this website is protected as Copyright © Acosta en Plata, 2017. The material shown in this website is intellectual property of Acosta en Plata. It is not permitted to publish, reproduce or distribute any image or text without the previous written permit of Acosta en Plata. Acosta en plata is not responsible of information and content exhibited and liked in other external websites.
Selling and shipping terms
Prices and payment methods
All the prices of the pieces by Acosta en Plata are in euros with IVA included, the shipping expenses are added at checkout.
You can use the following payment methods:
– Paypal. If you don’t have a paypal account you have the option of paying using your credit/debit card in their website.
– Credit/ debit card
– Bank Transfer. If you’d like to pay using this method please send an email to firstname.lastname@example.org
Shipping is done by certified mail (Correos-Spain)
Shipping to Spain is 5,00€
Shipping to other European countries: tobe agreed upon.
Shipping worldwide: to be agreed upon.
Once checkout it’s finished you will receive a personalized email, confirming your purchase and shipping details.
The pieces by Acosta en Plata are made to order and are created once you place your order, the shipping times vary depending on the piece.
– Arrangement and preparation of the order 1 to 5 days
– Shipping to Spain 3 to 5 business days.
– Shipping to other European countries 6 to 15 days
– Woldwide shipping 16 to 30 days.
If your purchase is made during a holiday or weekend, your order will be processed on the first business day after the order is placed. Once your order is shipped we will provide a tracking number so you can track your package at all times.
For purchases outside of the EU; Acosta en Plata is not responsible of any additional custom expenses, this is responsability of the buyer.
Acosta en Plata is not responsible for mistakes in the shipping addresses during the checkout process.
In the case that you need express shipping, please get in touch with Acosta en Plata by sending an email to email@example.com
Returns and exchange policies
You have 15 business days after your receive your order to make any returns or exchanges. The pieces must be returned in their original packaging and don’t show signs of wear.
Returning the piece must be done by certified mail or other shipping method with tracking available to avoid any incidents. Once we receive the piece and it’s good state is confirmed, a refund will be made of the price of the piece or it will be changed by another product upon request.
The return expenses, including any additional customs fees are responsability of the buyer.
Post Sale service
Acosta en Plata has a post sale service for manteinance and repairs of the pieces. All your purchases come with a 6 month guarantee for their repair or cleaning free of charge.